GetHuman2954260's Track an Order issue with Royal Mail from May 2019
Help with my Royal Mail issue
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Before contacting them, items GetHuman2954260 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman2954260's own words
Locate a missing parcel ... Tracking number VC*********GB I have had texts to say attempting delivery today and a text to say delivered. However, that is not the case as I have not received my parcel? Can you please help with this?**I phoned Royal Mail, I waited an hour before the phone was answered! I spoke to Matthew, he told my parcel had the wrong name on it and the wrong address and it was up to me to contact the sender and chase it! Not really very helpful! Track assistant said postcode didn’t exist! postcode finder gave the address! There is obviously plenty of scope for Royal Mail to improve and also employ more staff to deal with queries and complaints because an hours wait is totally unacceptable. SHAMBOLIC springs to mind!
I would like Royal Mail to retrieve the parcel with their tracking number and deliver it to me!
I have an issue with Royal Mail too
How GetHuman2954260 fixed the problem
We are waiting for GetHuman2954260 to fix the problem and share the solution with the rest of us customers.
Please help with my Royal Mail issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.
GetHuman2954260 indicated the issue is not fixed yet.
May 22nd, 2019 7:59am
GetHuman2954260 indicated the issue is not fixed yet.
May 22nd, 2019 8:00am
GetHuman2954260 indicated the issue is not fixed yet.
May 22nd, 2019 8:05am
GetHuman2954260 indicated the issue is not fixed yet.
May 22nd, 2019 8:06am
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