I posted two letters on Monday ** February both to the same address. They were both for...

GetHuman2345603's customer service issue with Royal Mail from March 2019

1 view
 | 
1132 similar
 | 
0 following
Help with my Royal Mail issue
First: share to improve GetHuman2345603's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2345603's next move: try calling Royal Mail again.
The best way to get your problem resolved is to tap the button below to start calling Royal Mail. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2345603 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2345603's own words
I posted two letters on Monday ** February both to the same address. They were both for signed for and recorded. One of the two arrived at the address on Tuesday and was signed for, but the other has not yet been delivered on Friday. Both these letters are of extreme importance and contain very important documents, and it is essential that the second one is delivered. It says on an online check that "You still have it". The reference number is GQ*********GB and I need to know if it has been delivered or not, and if so when it will be delivered. It was sent to Lloyds Bank PPI Customer service at BX* *LT. It is urgent that this is resolved.
GetHuman2345603 did not yet indicate what Royal Mail should do to make this right.
I have an issue with Royal Mail too
How GetHuman2345603 fixed the problem
We are waiting for GetHuman2345603 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Royal Mail's attention and get better help faster. Tap below to get started.
Having Royal Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2345603 fixes it.
This email address isn't valid

Royal Mail

Customer service issue
Reported by GetHuman2345603
Mar 1st, 2019 - 3 mons ago
I have an issue with Royal Mail too
Not resolved
Seen by 1 customer so far
Similar issue to 1132 others
0 customers following this
Follow this issue to see how it gets fixed