On Friday ** Feb **** I got a red "Something for you" card dropped through letter box...

GetHuman-dkalwine's customer service issue with Royal Mail from February 2019

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The issue in GetHuman-dkalwine's own words
On Friday ** Feb **** I got a red "Something for you" card dropped through letter box. This said I should collect from local delivery office. When I went there on Saturday the item couldn't be found. I went back today and was told to contact customer service which I am doing. There was not a reference number on the red card, only delivery officer's initials (GH) and duty no (**). I want the goods or financial reimbursement.
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Royal Mail

Customer service issue
Reported by GetHuman-dkalwine
Feb 18th, 2019 - 8 mons ago
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GetHuman-dkalwine started working on this issue
Feb 18th 3:12pm