We got a packet from Royal Mail to our adress, which is Ruetistrasse **, **** Z*rich Sw...

GetHuman-ypyuraso's customer service issue with Royal Mail from January 2019

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The issue in GetHuman-ypyuraso's own words
We got a packet from Royal Mail to our adress, which is Ruetistrasse **, **** Z*rich Switzerland and name is Marquerite Olschewski, however, there is no such person living here. We couldn't find the sender a Miss Marlene Booth, ** Hampsfell Grange, Grange over Sands, LA** *AZ, Cumbria. The Swiss post didn't offer service to find the right person, and they said we should ask Royal Mail. Could you try to contact the sender and inform that the packet is delivered wrong and she should contact the receiver to give the right address. Thank you beforehand
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Royal Mail

Customer service issue
Reported by GetHuman-ypyuraso
Jan 15th, 2019 - 9 mons ago
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GetHuman-ypyuraso started working on this issue
Jan 15th 8:04pm