I posted a parcel at Post Office monday **********. I then received the parcel back on...

GetHuman-bendog's customer service issue with Royal Mail from November 2018

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The issue in GetHuman-bendog's own words
I posted a parcel at Post Office monday **********. I then received the parcel back on wednesday **********. I took the item to Bramley Delivery Office that same day. The woman who helped me could not understand why it had come back to me and wrote "To" and "From" in marker pen on the parcel and put it to be delivered again to be delivered on the following tuesday. Unfortunately the very same parcel has just been delivered to my house yet again. My customer is obviously not going to receive their item y the promised day and this reflects very badly on me even though i have done everything to fulfil my obligations. The parcel was sent to Andrew Adam, house no **, postcode BS** *BP and ref no ***A-***B-****-A**D.**Yours,**Nicola Holden
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Royal Mail

Customer service issue
Reported by GetHuman-bendog
Nov 23rd, 2018 - 10 mons ago
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GetHuman-bendog started working on this issue
Nov 23rd, 2018 1:16pm