royal mail attempted to gain entry & deliver but failed. perhaps the tradesman entrance...

GetHuman-coreelec's customer service issue with Royal Mail from November 2018

1 view
 | 
300 similar
 | 
0 following
Help with my Royal Mail issue
First: share to improve GetHuman-coreelec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-coreelec's next move: try calling Royal Mail again.
The best way to get your problem resolved is to tap the button below to start calling Royal Mail. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-coreelec may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-coreelec's own words
royal mail attempted to gain entry & deliver but failed. perhaps the tradesman entrance was not working?*never had this problem before. as they never left a red card i cannot collect or arrange another delivery. i have tried live chat & they told me that the item should of been back out for delivery today but it has not?*they cannot help me anymore & told me to contact customer service. but i had already tried them first & have been on hold for over ** minutes each time.*i am now trying a third time as i right this & at the moment so far i have been on hold over ** minutes.*this is a very expensive watch i am waiting on. a **th birthday present,*i am now wondering if it has disappeared? but i have noway of finding out as royal mail dont answer their phones & the online chat is to limited.*not good enough
GetHuman-coreelec did not yet indicate what Royal Mail should do to make this right.
I have an issue with Royal Mail too
How GetHuman-coreelec fixed the problem
We are waiting for GetHuman-coreelec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Royal Mail's attention and get better help faster. Tap below to get started.
Having Royal Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Royal Mail email you?
This email address isn't valid
Follow this issue
See how GetHuman-coreelec fixes it.
This email address isn't valid

Royal Mail

Customer service issue
Reported by GetHuman-coreelec
Nov 2nd, 2018 - a mon ago
I have an issue with Royal Mail too
Not resolved
Seen by 1 customer so far
Similar issue to 300 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-coreelec started working on this issue
Nov 2nd 2:53pm