Good afternoon,*I've attempted to arrange a redelivery but apparently, this hasn't been...

GetHuman-irenede's customer service issue with Royal Mail from October 2018

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The issue in GetHuman-irenede's own words
Good afternoon,*I've attempted to arrange a redelivery but apparently, this hasn't been successful as the item is currently at the National Return Centre. I have an email from Royal Mail confirming that they have received the request of redelivery so I don't understand how this happened. Could you please look into this for me? This is my tracking number: JS*********GB.*This is the Redelivery Confirmation * Reference Number *-*************.**Thanks and very best wishes,*Irene
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Royal Mail

Customer service issue
Reported by GetHuman-irenede
Oct 18th, 2018 - a mon ago
I have an issue with Royal Mail too
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GetHuman-irenede started working on this issue
Oct 18th 1:08pm