This is what I sent to customer services at Royal Mail.**Two birthday cards sent on the...

GetHuman1318702's customer service issue with Royal Mail from October 2018

12 views | 185 similar | 0 following
Help with my Royal Mail issue
GetHuman1318702's next move: try calling Royal Mail again.
The best way to get your problem resolved is to tap the button below to start calling Royal Mail. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1318702's own words
This is what I sent to customer services at Royal Mail.**Two birthday cards sent on the same day from * different areas of the country to Manchester have now arrived. The post code is M** *WU. Address is Flat * **-** Old Lansdowne Road, West Didsury, Manchester. One was selotaped down to ensure its delivery and the other contained a card which had been posted to me and I was then forwarding it in a new envelope, and checked by the post office for the correct postage etc. **Both of these cards have not arrived. Bearing in mind that the one I sent and forwarded had the original card inside would have had my address on I would like to know whether there is a problem at the Sorting Office*Delivery Office for both of these cards to have gone astray. They both were posted on *rd October ****.

GetHuman1318702 did not yet indicate what Royal Mail should do to make this right.

How GetHuman1318702 fixed the problem

We are waiting for GetHuman1318702 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.
What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
Do you have a customer issue as well?
We can help you get Royal Mail's attention and get better help faster. Tap below to get started.
Having Royal Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1318702 fixes it.
This email address isn't valid

Royal Mail

Customer service issue
Reported by GetHuman1318702
Oct 11th, 2018 - 3 years ago
Seen by 12 customers so far
Similar issue to 185 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman1318702 started working on this issue
Oct 11th, 2018 2:03pm
GetHuman1318702 indicated the issue is not fixed yet.
Oct 11th, 2018 2:06pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers