This is what I sent to customer services at Royal Mail.**Two birthday cards sent on the...

GetHuman1318702's customer service issue with Royal Mail from October 2018

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The issue in GetHuman1318702's own words
This is what I sent to customer services at Royal Mail.**Two birthday cards sent on the same day from * different areas of the country to Manchester have now arrived. The post code is M** *WU. Address is Flat * **-** Old Lansdowne Road, West Didsury, Manchester. One was selotaped down to ensure its delivery and the other contained a card which had been posted to me and I was then forwarding it in a new envelope, and checked by the post office for the correct postage etc. **Both of these cards have not arrived. Bearing in mind that the one I sent and forwarded had the original card inside would have had my address on I would like to know whether there is a problem at the Sorting Office*Delivery Office for both of these cards to have gone astray. They both were posted on *rd October ****.
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Royal Mail

Customer service issue
Reported by GetHuman1318702
Oct 11th, 2018 - a mon ago
I have an issue with Royal Mail too
Fixed
Seen by 2 customers so far
Similar issue to 185 others
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GetHuman1318702 started working on this issue
Oct 11th 2:03pm
GetHuman1318702 indicated the issue is not fixed yet.
Oct 11th 2:06pm