Mi chiamo Napoli Agostino, il **-**-**** ho spedito un PACCO FREE INTERNAZIONALE n. cod...

GetHuman-napolia's customer service issue with Royal Mail from August 2018

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Mi chiamo Napoli Agostino, il **-**-**** ho spedito un PACCO FREE INTERNAZIONALE n. codice: ZF*********IT con poste italiane. A tutt'oggi non * ancora arrivato. Ho telefonato al numero verde delle poste italiane, mi * stato detto che poste italiane passano il pacco alla Royal Mail di Londra. Ho telefonato a mio figlio e gli ho detto che il pacco era di gi* a Londra e di stare attento. Mio figlio non ha ricevuto avviso, se non * stato trovato a casa dal corriere. Non * stato contattato telefonicamente, se hanno telefonato , in un momento che mio figlio era impossibilitato a rispondere la telefonata era senza numero di telefono. Ora mi chiedo * incompetenza o incapacit* di fare bene un lavoro cos* semplice? Sottolineo ch* dal punto di vista umano mi avete arrecato un grosso *danno mi avete impedito di fare arrivate in tempo opportuno i regali di numero onomastico a mio figlio e a mia nuora, e questo nonostante abbia speso ben ** euro. Mi auguro che i responsabili vengono puniti in modo adeguato. * Distinti saluti**Oggi **-** **** non solo il pacco non * stato consegnato a mio figlio, Napoli Alessandro, che abita a Londra al seguente indirizzo : *B ELM PARK GARDENS SW ** *NY LONDRA, ( telef. * *********** fornitovi assieme all'indirizzo) avete cambiato codice al pacco, da quello delle Poste Italiane: ZF*********IT a quello della ROYAL MEIL: *ZA***************, avete restituito il pacco al mittente, cio* a Napoli Agostino residente in Via Rosso di S. Secondo n. * Catania ( IT ). IL PACCO IO NON L'HO RICEVUTO INDIETRO. *IL pacco doveva arrivare dopo tre giorni, ne sono passati sedici, di giorni, che fine ha fatto il mio pacco ???*Resto ancora in attesa di risposte e chiarimenti.
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Royal Mail

Customer service issue
Reported by GetHuman-napolia
Aug 25th, 2018 - 4 mons ago
I have an issue with Royal Mail too
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Seen by 27 customers so far
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GetHuman-napolia started working on this issue
Aug 25th 3:16pm
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Aug 26th 1:46pm
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Aug 26th 1:50pm
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Aug 26th 3:39pm
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Aug 29th 2:10pm
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Aug 30th 9:12am
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Aug 30th 9:24am
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Aug 30th 9:34am
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Aug 30th 11:36am
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Aug 30th 5:03pm
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Aug 30th 5:06pm
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Aug 31st 6:33am
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Aug 31st 6:34am
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Aug 31st 6:38am
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Aug 31st 6:40am
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Aug 31st 6:41am
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Aug 31st 6:47am
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Aug 31st 8:10am
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Aug 31st 8:12am
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Aug 31st 8:14am
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Aug 31st 8:14am
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Aug 31st 8:14am
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Aug 31st 8:21am
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Aug 31st 8:59am
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Aug 31st 9:02am
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Aug 31st 9:06am
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Aug 31st 9:27am
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Aug 31st 9:30am
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Sep 1st 1:34pm
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Sep 1st 1:36pm
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Sep 2nd 12:22pm