An envelope containing * keys with a plastic fob attached saying ‘A* Please return to UK’ was posted in Oxford, Oxfordshire, yesterday **th June. This travelled via the Swindon Mail Centre. When it arrived today, **th June, the envelope was torn and the keys were missing. The likelihood is that these are either at the Swindon Mail Centre, or at the Kidlington Delivery Office. These keys will be difficult and expensive to replace. Please can you contact Swindon and Kidlington to enquire if the keys have been found, and let me know? Thank you so much.*Adrian Young*Wirepool Cottage*Oddington*Kidlington *OX* *RA****** ******
GetHuman-wyrepool did not yet indicate what Royal Mail should do to make this right.
I have an issue with Royal Mail too
How GetHuman-wyrepool fixed the problem
We are waiting for GetHuman-wyrepool to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.