Does none of the phones at Royal mail get answered. Tried several (**) times @ *mins pe...

GetHuman783140's customer service issue with Royal Mail from June 2018

Help with my Royal Mail issue
The issue in GetHuman783140's own words
Does none of the phones at Royal mail get answered. Tried several (**) times @ *mins per call to ring my local sorting office in Grimsby on ***** ****** not answered just left continuously ringing. Rang ***** *** *** went through all the automation and when told was being put through to an advisor just to keep getting automated message that all advisors were busy and then some awful music playing. It said that wait time was * mins average * mins after half an hour of the awful music and repeated message gave. Is it any wonder that Royal Mail is loosing business and revenue. My name is DAVID ELLIS contact number is ************A Very Disgruntled Customer
GetHuman783140 did not yet indicate what Royal Mail should do to make this right.
I have an issue with Royal Mail too
How GetHuman783140 fixed the problem
The parcel I was trying to find out about got redirected back but the phone issue still exist no matter who you try to ring the **** phones never get answered
Please help with my Royal Mail issue
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Royal Mail

Customer service issue
Reported by GetHuman783140
Jun 14th, 2018 - 9 mons ago
I have an issue with Royal Mail too
Fixed
GetHuman783140 shared how to fix
Seen by 13 customers so far
Similar issue to 47 others
0 customers following this
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Timeline
GetHuman783140 started working on this issue
Jun 14th, 2018 7:38am
GetHuman783140 indicated the issue is not fixed yet.
Jun 14th, 2018 7:40am
GetHuman783140 indicated the issue is not fixed yet.
Jun 14th, 2018 8:56am
GetHuman783140 indicated the issue is not fixed yet.
Jun 15th, 2018 8:40am
GetHuman783140 confirmed the issue is fixed. Hooray!
Jun 17th, 2018 12:38pm