I tried to log in the usual way. It failed* message pops up to call * *** *** ****. Ge...
GetHuman5407841's customer service issue with Royal Bank of Canada from October 2020
Help with my Royal Bank of Canada issue
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The issue in GetHuman5407841's own words
I tried to log in the usual way. It failed* message pops up to call * *** *** ****. Get automatic voice, who does not recognize my client number **** **** **** ****. I need to speak or chat with someone re withdrawal from my RBC direct Investing account ********. I do no longer appear to have a chequing account, but appr ***,*** in investments. As a former RBC executive, I do not want to close RBC direct Investing account necessarily, but I need to be able to occasionally make a withdrawal from either f the two current investments and transfer the proceeds to a chequing account at another bank. What is the best way, most cost effective? A) Transfer direct from RBC Direct Investing to a chequing account elsewhere? B) Open (again) a regular RBC chequing account? What are the costs involved? Currently one of my day to day chequing accounts is with Simplii, I believe that happened when RBC closed its nearby walking distance branch and I switched to Simplii CIBC Maplegrove Plaza Oakville. Close other chequing account and relocate?
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