I had my dogs stayed with a dog sitter for * days, after getting them back, I noticed t...

GetHuman-canetpam's Service problem issue with Rover.com from August 2019

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The issue in GetHuman-canetpam's own words
I had my dogs stayed with a dog sitter for * days, after getting them back, I noticed they were scratching a lot and discovered they were contacted with Fleas! I took them to the vet and got treated and advised me to vacuum my house daily, wash the laundry every day ( they sleep in my bed ) and treat the house every * weeks with flea bomb. My dogs started shedding a lot and I got sick and not able to work full time because of all these trouble and had allergies attack and asthma because of this incident. If I’ve know that the rover service that I chose would have cause me these so much trouble I would not have taken the service. I even recommend that same dog sitter to a friend that same weekend. Now she just texted me to let me know her dog got fleas too! And they are going through the same process in cleaning up! I have spend more than I was suppose to because of my dogs treatments and medications, it took me me hours off my work, it got me sick for weeks, and gave me lots of trouble and INCONVENIENCE by cleaning, laundrying and vacuuming everyday! And I know that is not what Rover is about.

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Service problem issue
Reported by GetHuman-canetpam
Aug 13th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 888 others
0 customers following this


GetHuman-canetpam started working on this issue
Aug 13th, 2019 11:39am

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