This past week my husband and I were in Chattanooga for the weekend and booked a dog si...
GetHuman1864767's Service problem issue with Rover.com from July 2019
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The issue in GetHuman1864767's own words
This past week my husband and I were in Chattanooga for the weekend and booked a dog sitter for Friday and Sunday. Friday morning when I dropped my dog off I went inside the person’s house and took a look around and it was an absolute disaster. There was cat **** on the floor, narcotics on the table, accessible alcohol to animals around, and quite frankly just trashed. I ended up leaving my puppy there for about five minutes before turning around and going back to the person’s apartment asking for my puppy back. I didn’t make it a big deal just said that I no longer needed a babysitter. We were there for work and were quite busy, but found other accommodations for our puppy and I wasn’t sure how to cancel Sunday’s daycare on the rover app so I just message the girl and told her that we no longer needed her help (we had already payed her for both days). She has no clue why I ended up taking our puppy back with us, because I didn’t want to personally offend her or the place that she lived. ** To top things off in the first three minutes of me and my dog being in her apartment her personal dog was incredibly aggressive towards our puppy barking, growling with his hair standing up etc.… ** It would be great to get the $** back from both days because we did not use her services but I’m mostly worried about someone else dropping off their dog there and not knowing the situation before hand. **Thank you, *Olivia Gwyn
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