First and foremost, why did I get charged $** after signing up for Rover? Can I have a...

GetHuman1220684's customer service issue with Rover.com from September 2018

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The issue in GetHuman1220684's own words
First and foremost, why did I get charged $** after signing up for Rover? Can I have a refund? It never informed me that I was going to be charged. **Second, how long does it take for background checks to be certified? I’d love to start walking dogs as soon as possible.
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Rover.com

Customer service issue
Reported by GetHuman1220684
Sep 28th, 2018 - 20d ago
I have an issue with Rover.com too
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Seen by 2 customers so far
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Timeline
GetHuman1220684 started working on this issue
Sep 28th 12:48am