Susie M wrote a testimonial for Julie Gordon and thought that paw marks would come up b...

GetHuman816433's customer service issue with Rover.com from June 2018

Help with my Rover.com issue
The issue in GetHuman816433's own words
Susie M wrote a testimonial for Julie Gordon and thought that paw marks would come up but it was translated into question marks and would like that removed. Also there is a grammatical error where it should just say also is. There is one too many is’s in that sentence. Can this please be corrected.******@***.com
GetHuman816433 did not yet indicate what Rover.com should do to make this right.
I have an issue with Rover.com too
How GetHuman816433 fixed the problem
I called and spoke with Jessica and she fixed it lickty-split. Trying to do it online was confusing and time consuming.
Please help with my Rover.com issue
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Rover.com

Customer service issue
Reported by GetHuman816433
Jun 24th, 2018 - 4 mons ago
I have an issue with Rover.com too
Fixed
GetHuman816433 shared how to fix
Seen by 10 customers so far
Similar issue to 58 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman816433 started working on this issue
Jun 24th 9:16pm
GetHuman816433 indicated the issue is not fixed yet.
Jun 24th 11:43pm
GetHuman816433 confirmed the issue is fixed. Hooray!
Jun 24th 11:44pm
GetHuman816433 confirmed the issue is fixed. Hooray!
Jun 25th 10:35pm