Susie M wrote a testimonial for Julie Gordon and thought that paw marks would come up b...

GetHuman816433's customer service issue with Rover.com from June 2018

Help with my Rover.com issue
Susie M wrote a testimonial for Julie Gordon and thought that paw marks would come up but it was translated into question marks and would like that removed. Also there is a grammatical error where it should just say also is. There is one too many is’s in that sentence. Can this please be corrected.******@***.com
I trust that Rover.com will make this right and come up with a resolution that is fair.
Help with my Rover.com issue
How GetHuman816433 fixed the problem:
I called and spoke with Jessica and she fixed it lickty-split. Trying to do it online was confusing and time consuming.
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Rover.com

Customer service issue
Reported by GetHuman816433
Jun 24th, 2018 - 2 mons ago
I have an issue with Rover.com too
Fixed
GetHuman816433 shared how to fix
Seen by 10 customers so far
Similar issue to 58 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman816433 started working on this issue
Jun 24th 9:16pm
GetHuman816433 indicated the issue is not fixed yet.
Jun 24th 11:43pm
GetHuman816433 confirmed the issue is fixed. Hooray!
Jun 24th 11:44pm
GetHuman816433 confirmed the issue is fixed. Hooray!
Jun 25th 10:35pm