Very disappointed with this Rover services.*Last month my friend referred me to this ap...

GetHuman711982's customer service issue with Rover.com from May 2018

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The issue in GetHuman711982's own words
Very disappointed with this Rover services.*Last month my friend referred me to this app and to Paul Smiley to take care of my dog, so I download the app and message Paul. I want to go away for the weekend and I want my dog to meet him, so I asked if was possible to bring my dog over before I drop her off for the weekend.*Please see message below:**Hi Paul,*I met Arlene and she refered you to take care if my dog.*I’d like to meet you before I drop of Missy so she can know you. Drop-off: between *:**pm and *:**pm on Friday, Apr ***Pick-up: between *:**pm and *:**pm on Sunday, Apr ***Can you please call me today?****Hi, thank you so much for contacting me. Let me double check my calendar for those dates and I'll get back to you shortly.****Ok thank you****Good morning, *Were you able to check your schedule?****I'm sorry you didn't get my reply. Yes, we are available those days.****OK TY Can I take her tomorrow yo meet you? Very quick. Around *:**pm?****That should work. I'm not sure yet if I'll be home from work at that time but I should be.****Please let me know what is best for you but after *:** tomorrow.****Ok will do. Thanks****Thank you so much*****He never called me back and I had to cancel my trip!!!! Also, If he works, who watches the dogs during the day????**Very disappointed!!!!!! Never will use or recommend Rover to no one!!!!
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Rover.com

Customer service issue
Reported by GetHuman711982
May 23rd, 2018 - 6 mons ago
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Timeline
GetHuman711982 started working on this issue
May 23rd 6:45pm