Very disappointed with this Rover services.*Last month my friend referred me to this ap...

GetHuman711982's customer service issue with from May 2018

348 similar
0 following
Help with my issue
First: share to improve GetHuman711982's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman711982's next move: call
The best way to get your problem resolved is to tap the button below to start calling We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman711982 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman711982's own words
Very disappointed with this Rover services.*Last month my friend referred me to this app and to Paul Smiley to take care of my dog, so I download the app and message Paul. I want to go away for the weekend and I want my dog to meet him, so I asked if was possible to bring my dog over before I drop her off for the weekend.*Please see message below:**Hi Paul,*I met Arlene and she refered you to take care if my dog.*I’d like to meet you before I drop of Missy so she can know you. Drop-off: between *:**pm and *:**pm on Friday, Apr ***Pick-up: between *:**pm and *:**pm on Sunday, Apr ***Can you please call me today?****Hi, thank you so much for contacting me. Let me double check my calendar for those dates and I'll get back to you shortly.****Ok thank you****Good morning, *Were you able to check your schedule?****I'm sorry you didn't get my reply. Yes, we are available those days.****OK TY Can I take her tomorrow yo meet you? Very quick. Around *:**pm?****That should work. I'm not sure yet if I'll be home from work at that time but I should be.****Please let me know what is best for you but after *:** tomorrow.****Ok will do. Thanks****Thank you so much*****He never called me back and I had to cancel my trip!!!! Also, If he works, who watches the dogs during the day????**Very disappointed!!!!!! Never will use or recommend Rover to no one!!!!
GetHuman711982 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman711982 fixed the problem
We are waiting for GetHuman711982 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman711982 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman711982
May 23rd, 2018 - 8 mons ago
I have an issue with too
Not resolved
Seen by 9 customers so far
Similar issue to 348 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman711982 started working on this issue
May 23rd, 2018 6:45pm