I'm a VA Patient of RoTech (Major Medical) here in Albuquerque. Date of Birth...

GetHuman3790312's customer service issue with Rotech Healthcare, Inc. from October 2019

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The issue in GetHuman3790312's own words
I'm a VA Patient of RoTech (Major Medical) here in Albuquerque. Date of Birth, **********. Name Joseph Chad-Patient No. *******- Location- ******-Frequency EW-Every Week.**To avoid what happened this last week, when I apparently 'fell thru the cracks' & didn't get an Oxygen delivery on Wednesday, **********, & didn't receive it until Thursday, **********, can you please tell RoTech Albuquerque to just schedule delivery of * large tanks every Wednesday for me? This will save your staff the trouble of calling every Tuesday to ask me how many do I need. It will also eliminate my having to call & leave my name on an answering machine, as I did on Wednesday, ********** & have my message not heard, erased or disregarded. Thanks. If you have any questions, please call me at (***) ***-**** or email me at the email address below.

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Rotech Healthcare, Inc.

Customer service issue
Reported by GetHuman3790312
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 25 others
0 customers following this

Timeline

GetHuman3790312 started working on this issue
Oct 18th, 2019 7:39pm

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