During my lunch break I went into your Hawaii Kai location to pick up a gift . Walked...

GetHuman722129's customer service issue with Ross Dress for Less from May 2018

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The issue in GetHuman722129's own words
During my lunch break I went into your Hawaii Kai location to pick up a gift . Walked in tried some shoes on looked @ some pillowcases was greeted by an employee. I was killing time so then decided to try my luck in the men's shoes walked to where they use to be saw another female employee who then followed me to the other side proceeded to stand to the right of me "straightening the same shirt the entire time it was uncomfortable and so obvious . I then proceeded to walk to the front where the loss prevention guy was walking right towards me and as he past me turned right around so he was behind me. Seriously!! I was walking to register so decided to see if it was just me. Started just looking at some shirts same thing happened again with another female . Extremely annoyed and because I was short on time and couldn't go somewhere else to purchase the gift I went to check out. I mentioned to the cashier about what happened and as I was talking to her another female employee walked by I'm guessing manager walked by and she called her over. I didn't feel like repeating myself again so told her I was good. The cashier was nice and apologetic. This isn't the first time it has happened to me , the last time it happened @ Ross in Kahala mall same ****. To which I wrote a complaint about and obviously nothing has changed!! Moral of the story is train your employees!! Why would anyone want to spend money in a place the is going to treat you like a thief ? If you have issues with people stealing shoes then change your system!! Just put out one shoe! It's harassment! Your loss prevention will cause you to lose customers!
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Ross Dress for Less

Customer service issue
Reported by GetHuman722129
May 27th, 2018 - 8 mons ago
I have an issue with Ross Dress for Less too
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Seen by 9 customers so far
Similar issue to 151 others
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GetHuman722129 started working on this issue
May 27th, 2018 2:07am