customer service - refund - they are not helping

GetHuman-alpick's purchase return issue with RootsMagic.com from April 2018

Help with my RootsMagic.com issue
refund ... customer service
they are not helping
a refund asap of personal historian
Help with my RootsMagic.com issue
How GetHuman-alpick fixed the problem:
kept at them for a refund
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RootsMagic.com

personal historian download
purchase return issue
Reported by GetHuman-alpick
Apr 24th, 2018 - 3 mons ago
I have an issue with RootsMagic.com too
Fixed
GetHuman-alpick shared how to fix
Seen by 2 customers so far
Similar issue to 3 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-alpick started working on this issue
Apr 24th 3:27pm
GetHuman-alpick indicated the issue is not fixed yet.
Apr 24th 3:28pm
GetHuman-alpick confirmed the issue is fixed. Hooray!
May 2nd 11:29pm