customer service - refund - they are not helping

GetHuman-alpick's purchase return issue with RootsMagic.com from April 2018

Help with my RootsMagic.com issue
The issue in GetHuman-alpick's own words
refund ... customer service
they are not helping
a refund asap of personal historian
I have an issue with RootsMagic.com too
How GetHuman-alpick fixed the problem
kept at them for a refund
Please help with my RootsMagic.com issue
Do you have a customer issue as well?
We can help you get RootsMagic.com's attention and get better help faster. Tap below to get started.
Having RootsMagic.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would RootsMagic.com email you?
This email address isn't valid

RootsMagic.com

personal historian download
purchase return issue
Reported by GetHuman-alpick
Apr 24th, 2018 - 8 mons ago
I have an issue with RootsMagic.com too
Fixed
Seen by 2 customers so far
Similar issue to 9 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-alpick started working on this issue
Apr 24th 3:27pm
GetHuman-alpick indicated the issue is not fixed yet.
Apr 24th 3:28pm
GetHuman-alpick confirmed the issue is fixed. Hooray!
May 2nd 11:29pm