Ronzoni Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Ronzoni customer service, archive #1. It includes a selection of 3 issue(s) reported February 9, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently purchased 12 boxes of lasagna, 6 boxes of bow-tie pasta, and 12 boxes of spaghetti from Winn Dixie. Due to being disabled and on a fixed income, I buy in bulk to store my food. Unfortunately, upon opening the lasagna boxes, I discovered weevils in 3 out of the 12 boxes. The other pasta was unaffected. I would appreciate it if the lasagna could be replaced as it's difficult for me to lose both the food and the money spent. I have taken photos that I can share via email. Thank you. - Phaedra K.
Reported by GetHuman-phaebroo on Tuesday, February 9, 2021 1:08 AM
Dear Customer Service, I strongly urge you to reconsider your decision to discontinue Pastina. This beloved classic has a special place in the hearts of many, including myself. My mother used to prepare it for me when I was a child, especially when I was feeling under the weather – a tradition that is shared by many Italian-Americans and others. Pastina holds a significant, nostalgic value for countless people, and its removal would be deeply disappointing. Please take into consideration the sentiment attached to this iconic product. Thank you for your attention to this matter. Sincerely, Barbie Kelly
Reported by GetHuman8057470 on Wednesday, December 28, 2022 3:07 PM
I bought two 1-pound boxes of Ronzoni fettuccine number [redacted] to make fettuccine Alfredo for my guests. However, when I opened the boxes and boiled the pasta, I discovered it was spaghetti instead of fettuccine. Even though the box was labeled as fettuccine number [redacted], the pasta inside was not the right shape. This unexpected mix-up ruined my dinner plans and left my guests disappointed as they were anticipating a fettuccine dish.
Reported by GetHuman-diboze on Friday, July 14, 2023 9:18 PM

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