Rolling Stone Magazine Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Rolling Stone Magazine customer service, archive #1. It includes a selection of 5 issue(s) reported June 25, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Subject: Unauthorized Charge on My Credit Card Account To Whom It May Concern, I am writing to report an unauthorized charge on my credit card statement for a magazine subscription from your service. I did not authorize any purchases or subscriptions, and I am requesting a full refund for the amount of $19.50. Additionally, I would like all magazine subscriptions linked to my name and address to be canceled immediately. Please see my details below: Heidi Carlson [redacted] N. 62nd Street Seattle, WA [redacted] I have already contacted my credit card company to dispute this charge. Your prompt attention to this matter and resolution is appreciated. Thank you, Heidi C. [redacted]
Reported by GetHuman816786 on Monday, June 25, 2018 12:20 AM
Hello, I am Michael Tremellen, a photographer interested in obtaining backstage press passes for shows in South Florida. I attend numerous events and enjoy capturing photos for personal use or publication. While I currently take photos from my seat with a basic camera, I am eager to improve my shots with better access and equipment. It would be wonderful to bring my professional camera and engage with the bands. As someone dealing with physical challenges and exploring new opportunities to support myself, I appreciate any assistance in securing these passes. Feel free to reach out to discuss further. Thank you for your consideration. Michael Tremellen Phone: [redacted] Email: [redacted]
Reported by GetHuman931411 on Monday, July 30, 2018 6:14 PM
A close friend of ours, a theater professor named Bill L. Beard, passed away at the age of 86. There is mention of him being featured on the cover of an issue of RS magazine dating back to the 50s or 60s. It seems peculiar for a theater professor to be on the cover, unless it was related to his famous student John Shea or his acclaimed direction of The Merchant of Venice. We are searching for this issue to honor Bill's memory, and we are open to any assistance in locating the magazine or obtaining more details. Thank you.
Reported by GetHuman-markkann on Thursday, November 29, 2018 1:57 AM
I believe I recently purchased a gift subscription, but the order was not confirmed via email. I spoke with a customer service representative who initially seemed helpful; however, my issue remains unresolved. I did not receive an email confirming my order, and now I have nothing to present to my husband on his birthday to show that I bought him a subscription to Rolling Stone. Regrettably, the item is something he truly desires, and I am disappointed in this purchase. The representative I spoke with assured me that I would receive an email confirmation, but that has not happened yet. The order might be under the names: Deb Frank, Deb Groppe, or Rob Groppe. Our address is 10 Juniper Street, Unit 44, Brookline, MA, 02[redacted].
Reported by GetHuman1676244 on Monday, December 3, 2018 1:07 AM
I would like to get in touch with an editor or reporter. My name is R. Purcell, and the movie "Welcome to Marwin" seems to be based on my story. I was wrongfully accused of a crime I never committed and spent 9 years in prison. I have evidence that the authorities withheld information to manipulate the situation for their own gain. They coerced false confessions from some of us through abuse and sleep deprivation. Despite having proof like court documents and medical records, my children are still suffering. The movie character Mark Hogancamp was the Nazi, not us. One of us was gay, and the other was black. It's time for our side of the story to be heard.
Reported by GetHuman1797109 on Thursday, December 20, 2018 2:45 AM

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