Hi I opened a case a week ago. I ordered the FUBU app . They advertised it was so you c...

GetHuman5723831's customer service issue with Roku from February 2021

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The issue in GetHuman5723831's own words
Hi I opened a case a week ago. I ordered the FUBU app . They advertised it was so you can watch the UFC fight with Conor McGregor however it was always a pull limitary fight which I already have through AT&T universe and DIRECTV. So I canceled within the week free trial it was two days. I was told they wouldn’t charge and I would get my money back. Instead they stopped future charges and charged me $**.** could you please fix this. I have smart TVs they can all run without Ruku . I like the ease of Ryukyu would you please fix this $**.** Charlie Mark McDonald ***-***-****

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Roku

Customer service issue
Reported by GetHuman5723831
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 11909 others
0 customers following this

Timeline

GetHuman5723831 started working on this issue
Feb 5th 12:24am