I an trying to set up my new roku tv. I get the screen that tells me to go to the roku...

GetHuman5206917's customer service issue with Roku from August 2020

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Help with my Roku issue
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The issue in GetHuman5206917's own words
I an trying to set up my new roku tv. I get the screen that tells me to go to the roku.com*link i went there it gave me a number to call the call sounded like a call center in India. The guy tells me there is a fee of *** dollars to activate even though the same screen says roku does not charge for activations. I asked for his supervisor he finally reluctantly switched to his supervisor and it was the same guy pretending to be his boss he then tells me another amount for fees. I hung up then i live chat what i thought was roku official site chated on line * differnt time only to be sent to a page to get credit card information for a **.** fee. I just want my activation to be free as clearly stated.

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Roku

Customer service issue
Reported by GetHuman5206917
Aug 28th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 8437 others
0 customers following this

Timeline

GetHuman5206917 started working on this issue
Aug 28th, 2020 8:20am

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