I have had roku for *-* years. it has worked fine. Now it just turned off. It asked me...

GetHuman5023002's customer service issue with Roku from July 2020

Help with my Roku issue
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The issue in GetHuman5023002's own words
I have had roku for *-* years. it has worked fine. Now it just turned off. It asked me to put a code in it Then call a number. I did as told. I got a gy on the line that wanted to charge me a fee. I ahd questions and I told him I would get back to him. I was sent an invoice I stll have questions. But now I can not get anyone fom roku on the line..... my tv just goes to the roku emblem and roku display. I reset the Sanyo Tv to factory setting and it still will not move from this screan. can you help me?

GetHuman5023002 did not yet indicate what Roku should do to make this right.

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Roku

Customer service issue
Reported by GetHuman5023002
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 8404 others
0 customers following this

Timeline

GetHuman5023002 started working on this issue
Jul 2nd 7:42pm

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