Horizontal Lines on left side of screen during Roku streams**Hello,**I've had my Roku P...

GetHuman4921286's Streaming or Download Trouble issue with Roku from June 2020

Help with my Roku issue
First: share to improve GetHuman4921286's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4921286 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman4921286's own words
Horizontal Lines on left side of screen during Roku streams**Hello,**I've had my Roku Premiere * for a few years now and have only noticed this issue recently (within the past month or so), and I didn't see it on my old TV which was just HD. I have been using my *K TV for seven-eight months though so this issue wasn't there originally and only appeared recently.**It is definitely coming from the Roku as I have tested multiple HDMI chords on both ports, still comes from the Roku. Also when I stretch or zoom in on the image, the lines move with the image, which shows it's not the pixels of the TV but the actual image coming from the Roku. And I don't have this issue when watching things from my *K Bluray Player or streaming apps straight from my Samsung TV.**It happens on any app on the Roku as soon as I start streaming, but is more noticeable in darker images. I have tried resetting the Roku both from the device and the button on the bottom, unplugging and plugging back in everything. Looked online and can't seem to find anyone having the same issue and unfortunately I don't have another TV to test the Roku on.**I have attached a few photos. I'm hoping you can help figure out the source of the problem. Thank you.**Sincerely,**William David Glenn IV**P.S. I also have pictures I can send

GetHuman4921286 did not yet indicate what Roku should do to make this right.

How GetHuman4921286 fixed the problem

We are waiting for GetHuman4921286 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Streaming or Download Trouble issue
Reported by GetHuman4921286
Jun 6th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 8337 others
0 customers following this


GetHuman4921286 started working on this issue
Jun 6th, 2020 11:15pm
GetHuman4921286 indicated the issue is not fixed yet.
Jun 7th, 2020 3:44am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians