I am frustrated at the moment. I have * other roku sticks on my TV's which have the NO...

GetHuman-ackrolo's customer service issue with Roku from February 2020

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The issue in GetHuman-ackrolo's own words
I am frustrated at the moment. I have * other roku sticks on my TV's which have the NOW button right on the remote. I purchased another TV & needed another roku. The frustration comes into play because I have purchased & returned * different units. I now have a *th one that was the "****" edition & it is the very same case - wrong remote. It is very misleading when pictures of the product as well as displays show the remote with the NOW button. How do I get the roku streaming stick with the remote with the NOW button?

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Roku

Customer service issue
Reported by GetHuman-ackrolo
Feb 25th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 7717 others
0 customers following this

Timeline

GetHuman-ackrolo started working on this issue
Feb 25th, 2020 4:00pm
GetHuman-ackrolo indicated the issue is not fixed yet.
Feb 25th, 2020 8:38pm
GetHuman-ackrolo indicated the issue is not fixed yet.
Feb 25th, 2020 8:40pm
GetHuman-ackrolo indicated the issue is not fixed yet.
Feb 26th, 2020 4:56pm