I own several Roku devices..One of my Roku Ultras suddenly has to be reset (I cycle the...

GetHuman4027172's customer service issue with Roku from December 2019

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The issue in GetHuman4027172's own words
I own several Roku devices..One of my Roku Ultras suddenly has to be reset (I cycle the power) every time it is turned off with the remote. Do I need to replace it? factory reset?

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Roku

Customer service issue
Reported by GetHuman4027172
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 6578 others
0 customers following this

Timeline

GetHuman4027172 started working on this issue
Dec 2nd, 2019 6:45pm