Current CBS All Access local station is no longer available. Our local CBS Station is W...

GetHuman3789219's customer service issue with Roku from October 2019

Help with my Roku issue
The issue in GetHuman3789219's own words
Current CBS All Access local station is no longer available. Our local CBS Station is WMAZ** in Macon, Georgia. February *, **** at *:** pm our Roku Ultra signal stopped. When the device finally came back on line about * *** hours later, The CBS Channel is now streaming the signal from KWCH ** from Wichita, Kansas.Today is **-**-**** and has been streaming since **-**-****. I have spoken to Dean, the station Tech in Macon * times. He is unable to track down the problem. HELP. Please contact me by Phone ***-***-****. We live in a very rural area in Georgia and the Roku device is about the only device that we can use to get the vital (local Georgia info) . Wichita is a fine city but their weather and local news and emergency not very helpful for us here in Glenwood, Georgia. PLEASE, PLEASE GET THIS PROBLEM RESOLVED NOW. Thank you Same exact problem only central Fl

GetHuman3789219 did not yet indicate what Roku should do to make this right.

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Roku

Customer service issue
Reported by GetHuman3789219
Oct 19th, 2019 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 20062 others
0 customers following this
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Timeline

GetHuman3789219 started working on this issue
Oct 19th, 2019 3:50am
GetHuman3789219 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 8:33am

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