Interesting problem I haven't seen an answer to anywhere! *I am trying to connect a Ro...

GetHuman3622728's customer service issue with Roku from September 2019

Help with my Roku issue
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The issue in GetHuman3622728's own words
Interesting problem I haven't seen an answer to anywhere! *I am trying to connect a Roku (tried * different models ALL with the same results) thru a HDMI Adapter to a Sling M* but it DOESN'T WORK. That is, it is not possible to get any Ethernet video output from the Sling except for a "Incompatable Video" error message on the screen, but audio works. Yet at the same time the component video feeding the Sling and passed thru the Sling output to a TV has a perfect picture. Strangely as the Roku's boot up, everything works OK and the Sling sends the dancing Roku-bot image out to the world with no issues, but as soon as the boot ends the Sling image disappears and turns into an error comment. *I can't believe this isn't a known issue. Can someone please advise if there is a solution , or if there is a workaround that will get me going?

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Customer service issue
Reported by GetHuman3622728
Sep 20th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 18606 others
0 customers following this


GetHuman3622728 started working on this issue
Sep 20th, 2019 6:30pm

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