I was charged for Starz when it says I would be notified when my trial period was up an...

GetHuman2955180's Refund a Charge issue with Roku from May 2019

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The issue in GetHuman2955180's own words
I was charged for Starz when it says I would be notified when my trial period was up and before my card would be charged which never happened. This is the second month now my account has been charged and I have asked last month for it to be stopped. So now I am asking for it to be stopped and refunded the $**. I was never notified of the trial ending so the first lie and the second being told it would be taken care of. So I’d really appreciate for my money back and for this not to happen next month and etc... please someone who can actually help me take care of this.
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Roku

Refund a Charge issue
Reported by GetHuman2955180
May 20th, 2019 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 2 customers so far
Similar issue to 14047 others
0 customers following this
Timeline
GetHuman2955180 started working on this issue
May 20th 6:04pm