ROKU sent me this bill....Fandango customer service told me I needed to contact ROKU ab...

GetHuman2916972's Refund a Charge issue with Roku from May 2019

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The issue in GetHuman2916972's own words
ROKU sent me this bill....Fandango customer service told me I needed to contact ROKU about the refund. I ordered a movie online from Fandango and was never able to view it, but I was charged. I want to be refunded that amount.**Bill To:*Calvin Fey***** Glenn McConnell Pkwy*Apt ****Charleston, SC ******US***Invoice Date:************Account Number:**********Invoice Number:************Balance Forward:*$*.***Invoice Details*Item Name*Developer* *Price*Fair Game (Movie)*FandangoNOW**$*.***Tax***$*.***This invoice reflects recent activity on your Roku account. Purchases are usually charged to your payment method on file within twenty four hours.**Did you know you can view your purchase history and manage subscription purchases online? Visit Your Account.**Invoice Total:*$*.*** * *Payment: Credit Card*$*.***New Balance:*$*.***For billing questions regarding this transaction please contact:*FandangoNOW Movies & TV Customer Support*Web:http:**fandangonow.com*This invoice reflects products and or services sold to you by FandangoNOW Movies & TV.*FandangoNOW Movies & TV is the merchant of record and utilizes Roku billing and payments services.

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Roku

Refund a Charge issue
Reported by GetHuman2916972
May 13th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 13788 others
0 customers following this

Timeline

GetHuman2916972 started working on this issue
May 13th, 2019 9:50pm