my roku keeps recording Bar Rescue, I did not set it to do that and it records program...

GetHuman2395121's customer service issue with Roku from March 2019

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The issue in GetHuman2395121's own words
my roku keeps recording Bar Rescue, I did not set it to do that and it records program after program and I can't find a way to delete that so every morning I have several Bar Rescue programs on my recordings and it knocks off other programs I recorded, and when I call your so called customer help line it puts me on hold for nine minutes, then every ** seconds after the music it says I am on hold for ** minutes, then ** minutes, then ** minutes and it keeps doing that *and it just keeps adding minutes to every time the music stops TELL ME, HOW CAN I CALL AND MY HOLD TIME BE * MINUTES AND THEN AFTER ONE MINUTE IS ADDS * MORE MINUTES TO MY HOLD TIME EVERY ** SECONDS?????? DOES ROKU HAVE ANY REAL HELP WITHOUT PAYING EXTRA MONEY OR DO I NEED TO GO BACK TO CABLE BECAUSE THIS **** AINT CUTTIN IT

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Roku

Customer service issue
Reported by GetHuman2395121
Mar 7th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 11124 others
0 customers following this

Timeline

GetHuman2395121 started working on this issue
Mar 7th, 2019 2:30pm

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