i moved my roku (which was working just fine) from the living room tv to the tv in the...

GetHuman2217012's customer service issue with Roku from February 2019

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The issue in GetHuman2217012's own words
i moved my roku (which was working just fine) from the living room tv to the tv in the workshop. I plugged it in just like i had in the living room and I can't get it to work. No "code" comes up for me to input. I've used it in this room before. Nothing has changed about my internet*wifi. What do I do. I get the message to "try again" because no connection can be made, but then the "try again" button doesn't work. It is not that my control needs new batteries, because all the other buttons work. Now it is just flashing Roku around the screen and I can't get it to open up like in the living room to show my Netflix, Hulu, Prime, etc.
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I have an issue with Roku too
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Roku

Customer service issue
Reported by GetHuman2217012
Feb 15th, 2019 - 8 mons ago
I have an issue with Roku too
Not resolved
Seen by 5 customers so far
Similar issue to 10296 others
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Timeline
GetHuman2217012 started working on this issue
Feb 15th 8:45pm