I set up a Roku account and I have a Samsung TV. My understanding is I do not need a Ro...

GetHuman-tjmillst's customer service issue with Roku from February 2019

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Help with my Roku issue
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The issue in GetHuman-tjmillst's own words
I set up a Roku account and I have a Samsung TV. My understanding is I do not need a Roku remote control to use my service as long as I have a Samsung TV. After setting up the account online, I was prompted for a "Link Code" that was suppose to be displayed on my TV. I never received a Link Code, and I have searched all of the applications on my smart TV, and yet I am still unable to locate a link code. I have tried to remedy for two days however I have not been able to do so. I will be ordering a Roku control, however, I do understand that I should be able to access Roku on this TV without a remote. Can you please advise*direct? Many thanks. T. J. Mills
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Customer service issue
Reported by GetHuman-tjmillst
Feb 15th, 2019 - 8 mons ago
I have an issue with Roku too
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Feb 15th 6:36pm