I bought a ** inch roku TV from bestbuy. I am aware that the website says to contact th...

GetHuman2171150's customer service issue with Roku from February 2019

4 views | 10038 similar | 0 following
Help with my Roku issue
Next: our robot will wait on hold for GetHuman2171150 to get a Roku rep on the line!
Always use the GetHuman Phone to call Roku. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman2171150's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2171150 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman2171150's own words
I bought a ** inch roku TV from bestbuy. I am aware that the website says to contact the retail establishment, but they will not help me. The TV has been working perfectly up until about a few days ago. The sound seems to work fine but the screen will not turn on. I have tried factory resetting from online tutorials and letting it rest for a whole day before turning it on again. The warranty for manufacturing technically went out literally about a month and a half ago. I loved the TV, but having it for just one year before it stops working is very frustrating. Because it was a technical issue, I was hoping that you might be able to help. I would just like to have a TV again and not have to drop another couple hundred dollars in one year.

GetHuman2171150 did not yet indicate what Roku should do to make this right.

How GetHuman2171150 fixed the problem

We are waiting for GetHuman2171150 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2171150 fixes it.
This email address isn't valid

Roku

Customer service issue
Reported by GetHuman2171150
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 10038 others
0 customers following this

Timeline

GetHuman2171150 started working on this issue
Feb 9th, 2019 7:00pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians