hello i chatted to a nice lady, jennifer was her name about my roku. she then transferr...

GetHuman-gramiwin's customer service issue with Roku from January 2019

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The issue in GetHuman-gramiwin's own words
hello i chatted to a nice lady, jennifer was her name about my roku. she then transferred me to a man who was to help me . i need to know if roku charges a $***.** licencing fee for the channels to receive. i told him no i did not have that money so he said he could take ** of making it a $**.** payment is this true, i did not give him any info . i feel like i was being scamed. if he indeed works for you , check him out, i didnt get his name but i hope records are kept. not sure of time i called but it was sunday evening est. between the hours of * - ** thanks you phyllis stevens
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Roku

Customer service issue
Reported by GetHuman-gramiwin
Jan 8th, 2019 - a mon ago
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GetHuman-gramiwin started working on this issue
Jan 8th 3:22pm