I have a newer tv that is a roku tv and I have no problem with it. I bought roku expre...

GetHuman1911158's customer service issue with Roku from January 2019

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The issue in GetHuman1911158's own words
I have a newer tv that is a roku tv and I have no problem with it. I bought roku express and put it on an older tv and it does not work well at all. I would like to take the roku device back to the store but would like to deactivate it from my account. I put it on with the other account but has a different model number, I guess, linked to my password. How can I undo this? Your reviews are not good for working with people and I am hoping this is not true. Please help to solve this problem.
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Roku

Customer service issue
Reported by GetHuman1911158
Jan 6th, 2019 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 1 customer so far
Similar issue to 8571 others
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Timeline
GetHuman1911158 started working on this issue
Jan 6th 11:46pm