I have a newer tv that is a roku tv and I have no problem with it. I bought roku expre...

GetHuman1911158's customer service issue with Roku from January 2019

1 view
8571 similar
0 following
Help with my Roku issue
Next: our robot will wait on hold for GetHuman1911158 to get a Roku rep on the line!
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1911158's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1911158 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman1911158's own words
I have a newer tv that is a roku tv and I have no problem with it. I bought roku express and put it on an older tv and it does not work well at all. I would like to take the roku device back to the store but would like to deactivate it from my account. I put it on with the other account but has a different model number, I guess, linked to my password. How can I undo this? Your reviews are not good for working with people and I am hoping this is not true. Please help to solve this problem.
GetHuman1911158 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman1911158 fixed the problem
We are waiting for GetHuman1911158 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Roku email you?
This email address isn't valid
Follow this issue
See how GetHuman1911158 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1911158
Jan 6th, 2019 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 1 customer so far
Similar issue to 8571 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1911158 started working on this issue
Jan 6th 11:46pm