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Before contacting them, items GetHuman1889919 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman1889919's own words
I bought a *nd Roku stick for my bedroom. The remote for the one in my living room also controls the volume and power on my television. My new remote works but I am unable to adjust the volume or power, which why I specifically bought this model (Streaming Stick-black). I have instructions on how to pair it but it still won’t work. I would really like to speak to a human. I tried the online chat but that option was frayed out.
GetHuman1889919 did not yet indicate what Roku should do to make this right.
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