I bought a *nd Roku stick for my bedroom. The remote for the one in my living room als...

GetHuman1889919's customer service issue with Roku from January 2019

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The issue in GetHuman1889919's own words
I bought a *nd Roku stick for my bedroom. The remote for the one in my living room also controls the volume and power on my television. My new remote works but I am unable to adjust the volume or power, which why I specifically bought this model (Streaming Stick-black). I have instructions on how to pair it but it still won’t work. I would really like to speak to a human. I tried the online chat but that option was frayed out.
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Roku

Customer service issue
Reported by GetHuman1889919
Jan 3rd, 2019 - 4 mons ago
I have an issue with Roku too
Not resolved
Seen by 4 customers so far
Similar issue to 8361 others
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Timeline
GetHuman1889919 started working on this issue
Jan 3rd 7:34pm