I have been on hold with your customer service reps for over ** minutes now on a Tuesda...

GetHuman1692490's customer service issue with Roku from December 2018

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Help with my Roku issue
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The issue in GetHuman1692490's own words
I have been on hold with your customer service reps for over ** minutes now on a Tuesday night. This is ridiculous. You're product is ridiculously difficult to connect to my TV, and all of your "advice" for "help" online is also ridiculous and extremely unhelpful. I demand some sort of courtesy gift in return. I am a college student taking time out of my day to do a simple task like hooking up my roku device to my TV and what should take maybe ** minutes max, is now taking my over * hours to complete. This wil be the last time I use your services. You can expect me to bad mouth you to others as well.
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Roku

Customer service issue
Reported by GetHuman1692490
Dec 5th, 2018 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 2 customers so far
Similar issue to 7186 others
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Timeline
GetHuman1692490 started working on this issue
Dec 5th, 2018 2:16am