I’m from Alaska. I don’t know if you heard about the earthquakes we had up here but I b...

GetHuman-fluffy_n's customer service issue with Roku from December 2018

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The issue in GetHuman-fluffy_n's own words
I’m from Alaska. I don’t know if you heard about the earthquakes we had up here but I bought a Roku though my cellphone service company, AT&T & I have only had for about *-* weeks. When the earthquake happens my tv fell over & tanked the Roku out of the tv. When it yanked the Roku out of the TV it broke off the usb part that plugs into the tv and the charger part that plus into the Roku. I was curious to know since it was a natraul distaste that caused to to break if it was possible to exchange my broken Roku for another one?
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Roku

Customer service issue
Reported by GetHuman-fluffy_n
Dec 3rd, 2018 - a mon ago
I have an issue with Roku too
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Seen by 6 customers so far
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Timeline
GetHuman-fluffy_n started working on this issue
Dec 3rd, 2018 9:35pm