I have a Roku Account(Lisa Dorfman, email:*****@***.com). It is in my name and my email...

GetHuman1672407's customer service issue with Roku from December 2018

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The issue in GetHuman1672407's own words
I have a Roku Account(Lisa Dorfman, email:*****@***.com). It is in my name and my email.*I want my mother to be able to access it because she watches more TV than me. I tried to change the email, but was not able to(error msg- wrong format for email. But it wasn't...it was typed the same way as above).*I don't care if the whole account could be transferred to her, with her name and email, OR just the email so she can access it because I don't want to give her access to my email. Is it possible to change the email to M*****@***.com? Her name is Marion Dorfman.
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Roku

Customer service issue
Reported by GetHuman1672407
Dec 2nd, 2018 - 6 mons ago
I have an issue with Roku too
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Seen by 3 customers so far
Similar issue to 7039 others
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Timeline
GetHuman1672407 started working on this issue
Dec 2nd, 2018 7:03am