Can not get a response to return request. Return issue is NOT resolved.

GetHuman-robinmik's customer service issue with Roku from December 2018

6980 similar
0 following
Help with my Roku issue
Try having Roku call you again?
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-robinmik's own words
Return the sticks as they are not working properly. ... Want to return two streaming sticks- neither is working properly. Order *********. Support requests sent but no response from you.
STILL No response from you!!!
I want instructions to return two devices from order *********. Telephone * is ********** (cell).
About nine years.
Did all the tech things. I have five other roku devices that working fine. Continued to submit support requests without answer.
I have an issue with Roku too
How GetHuman-robinmik fixed the problem
We are waiting for GetHuman-robinmik to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-robinmik fixes it.
This email address isn't valid


Streaming sticks
Customer service issue
Reported by GetHuman-robinmik
Dec 1st, 2018 - 6 mons ago
I have an issue with Roku too
Seen by 4 customers so far
Similar issue to 6980 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
What type of Roku do you have
Billing address
Email address on your account
GetHuman-robinmik started working on this issue
Dec 1st, 2018 2:26pm
GetHuman-robinmik indicated the issue is not fixed yet.
Dec 1st, 2018 2:32pm