About * years ago, I purchased a Roku streaming stick ****x. Was able to pair it with t...
GetHuman-philbrot's customer service issue with Roku from November 2018
Help with my Roku issue
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The issue in GetHuman-philbrot's own words
About * years ago, I purchased a Roku streaming stick ****x. Was able to pair it with the remote, but only briefly. Maybe a day. Then it stopped. I spoke to customer service. They sent me a new remote. It didn't pair at all. I put everything away in a drawer. Pulled it all out the other day to try on a new TV. Brand new batteries. Still no pairing. I've read the forums, done the resets, played with the router. Nothing worked. I'd like to get a new Roku, but can't bring myself to do it because I already have one that doesn't work through no fault of my own. Serial number is: *S***H****** What can you guys do to help?
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