I rented Crazy Rich Asians yesterday. It is not showing up as Watchnow. I contacted F...

GetHuman1630726's customer service issue with Roku from November 2018

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The issue in GetHuman1630726's own words
I rented Crazy Rich Asians yesterday. It is not showing up as Watchnow. I contacted FandangoNow because I had purchased it through Roku on FandangoNow they said I actually need to work with Roku because they never received payment. I can't watch my movie. I would like a refund for my movie as I cannot watch it during the week. Here is my Invoice information.*Invoice Date: ************Account Number: **********Invoice Number: ************Balance Forward: *$*.**
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Roku

Customer service issue
Reported by GetHuman1630726
Nov 26th, 2018 - 10 mons ago
I have an issue with Roku too
Not resolved
Seen by 2 customers so far
Similar issue to 6685 others
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Timeline
GetHuman1630726 started working on this issue
Nov 26th, 2018 8:00pm