I unplugged my Roku * device and when I plugged it back in a few seconds later, it beca...

GetHuman-whussey's customer service issue with Roku from October 2018

6 views
 | 
5147 similar
 | 
0 following
Help with my Roku issue
First: share to improve GetHuman-whussey's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-whussey's next move: talk to Roku again when they open (we'll send a reminder).
Roku's call center is closed now. We will text or email GetHuman-whussey when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-whussey can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-whussey may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman-whussey's own words
I unplugged my Roku * device and when I plugged it back in a few seconds later, it became non-functional. I then tried unplugging it and waiting * minutes, but it remained non-functional. The screen initially shows the ROKU name and after a few seconds fades to black.
GetHuman-whussey did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman-whussey fixed the problem
We are waiting for GetHuman-whussey to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Roku email you?
This email address isn't valid
Follow this issue
See how GetHuman-whussey fixes it.
This email address isn't valid

Roku

Customer service issue
Reported by GetHuman-whussey
Oct 12th, 2018 - 8d ago
I have an issue with Roku too
Not resolved
Seen by 6 customers so far
Similar issue to 5147 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-whussey started working on this issue
Oct 12th 9:56pm