I have a Roku streaming stick SKU* ****R. The remote pairing function no longer works...

GetHuman-okitapli's customer service issue with Roku from October 2018

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The issue in GetHuman-okitapli's own words
I have a Roku streaming stick SKU* ****R. The remote pairing function no longer works. I have tried all of the suggested fixes on your support site. I therefore need a new remote. I tried Best Buy, Target and Walmart but none of them have just the remote. How would I get just the remote?
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Customer service issue
Reported by GetHuman-okitapli
Oct 12th, 2018 - 10d ago
I have an issue with Roku too
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Seen by 4 customers so far
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GetHuman-okitapli started working on this issue
Oct 12th 3:40pm