I want to buy an ultimate Roku streaming player you announce for $**.**. However, I nee...

GetHuman-gapaza's customer service issue with Roku from September 2018

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The issue in GetHuman-gapaza's own words
I want to buy an ultimate Roku streaming player you announce for $**.**. However, I need to know before the following:***- is this product refurbished or certified refurbished?***-I usually see my DVD movies on my DVD player. But I bought this movies in another country and some of them are copies. if I install this ROKU streaming player, Can I still watching them on my DVD player Or the HDCP *.* will not allow me to do that?***-A friend has this ROKU device. The TV screen shows many icon like TV channels (fox, NBC, Netflix, etc) all of them asked me to login are they free? I DID NOT SEE THE AIR CHANNEL LIKE MTV, COZY, DECADES ETC. ***- I called to your customer support number ***-***-****. this customer support is really a machine that sent us to read all the answers on your web page like in the library. There is not technical support over the phone right? I am afraid is I can not install your device and since ROKU does not have live chat or live support over the phone then I will be force to return your product. Do you have a live over the phone technical support??
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Roku

Customer service issue
Reported by GetHuman-gapaza
Sep 22nd, 2018 - 2 mons ago
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GetHuman-gapaza started working on this issue
Sep 22nd 6:19pm