I'm very disappointed in my service. My roku displayed a low power icon and it does not...

GetHuman-edodson's customer service issue with Roku from September 2018

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The issue in GetHuman-edodson's own words
I'm very disappointed in my service. My roku displayed a low power icon and it does not let me click anything. I bought this thing two weeks ago. Roku said they would send a new power cord, yet they have sent me three of the blocks that plug into the wall with the usb port instead. Before finishing my initial chat with customer service, I even confirmed that they were sending the entire power cord, and that's not what I received. This did not fix the problem, and I have voiced this issue before. This has been about a week and a half long process, and I am fed up with this company. I want a new cord ASAP, or a new roku all together. I expect rush shipping because this issue should have been resolved over a week ago. This is ridiculous. I just want what I paid for.

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Customer service issue
Reported by GetHuman-edodson
Sep 13th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 4252 others
0 customers following this


GetHuman-edodson started working on this issue
Sep 13th, 2018 8:23pm

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