I still have no connection to my awaiafai

GetHuman-jvascik's customer service issue with Roku from August 2018

Help with my Roku issue
The issue in GetHuman-jvascik's own words
Connect roku to my wifi ... I woant to speak to someone as soon as possible. I just hooked up my new Roku to my tv & it will not connect to my WIFI . All of my other connections work, my phone, tv, computer just not this new ROKU
All of my other wifi work but this ROKU won't connect
Find a way to help get it fixed
I am new and expected the set up & connection to be easy. Set up was good, connection is still not taken care of. I reported it an hr ago still no phone call from ROKU
I called my tv, phone & wifi local servace & everything is ok on there end.
I have an issue with Roku too
How GetHuman-jvascik fixed the problem
I returned the Roku to Walmart. It blue the light fuse on my tv because I had to uplink & blue in everything so many times trying to reboot the Roku to my Internet. Now I have no tv.
Please help with my Roku issue
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Roku

roku express
Customer service issue
Reported by GetHuman-jvascik
Aug 23rd, 2018 - 4 mons ago
I have an issue with Roku too
Fixed
GetHuman-jvascik shared how to fix
Seen by 13 customers so far
Similar issue to 3539 others
0 customers following this
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Timeline
GetHuman-jvascik started working on this issue
Aug 23rd 6:12pm
GetHuman-jvascik indicated the issue is not fixed yet.
Aug 23rd 7:17pm
GetHuman-jvascik indicated the issue is not fixed yet.
Aug 23rd 7:29pm
GetHuman-jvascik indicated the issue is not fixed yet.
Aug 23rd 7:53pm
GetHuman-jvascik indicated the issue is not fixed yet.
Aug 23rd 8:54pm
GetHuman-jvascik indicated the issue is not fixed yet.
Aug 24th 12:33am
GetHuman-jvascik indicated the issue is not fixed yet.
Aug 25th 4:48am
GetHuman-jvascik confirmed the issue is fixed. Hooray!
Aug 26th 11:13pm